Returns & Exchanges
At Eko Health, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original eco-friendly packaging, ensuring all tags are attached and the garment is in its original condition.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing